Read posts about strategy

November 12

Thoughts on this citizen's mind (rianjs.net (Hanser)) by Rian

The Obama transition team has a website up at change.gov, as many of you may know. Specifically, they have a section where you can share your thoughts with the transition team. I don't know if they are actually reading these submissions, but I wrote one up anyway. I'm sharing it here…

I'm going to set aside my inner cynic that someone will actually read this, and talk about what has been worrying me as a concerned US citizen. I know that there is only so much an administration can do to solve the myriad problems we face, and that trying to tackle too much at once is a recipe for universal failure. Therefore prioritization is obviously key.

My primary overarching concern over this country has been any lack of a long-term strategy. I don't mean for one specific area like the economy or healthcare, but I mean *any* kind of long-term strategy for *anything.* Thus far, it seems as though we've been shifting aimlessly from one priority to the next, dictated to us often by market prices of various commodities and shifting popular wants.

That's no way to run a country.

This list is not in any kind of prioritized order because I think all are equally important at the end of the day:

1) Education: The US has been falling behind in the ability of our high school graduates to afford and go to college. This is happening even as the entry-level requirement for many jobs is having a college degree (even though the particular job may not actually warrant it).

Almost universally, my college professors have publicly lamented the fact that high school graduates are not prepared for the intensity of the material that they face as freshmen in college. As a smart, in-touch individual, I know for a fact that my math was not up to par, and I went to an excellent public high school and graduated in the top 10% of my class. Our state colleges and institutions do a spectacular job, and we should continue to invest in them, but if a student is incapable of succeeding there thanks to a poor secondary education, something is wrong. Accountability in secondary schools is very important. Maybe we need better ways to measure student performance, I do not know. Something must be done, however, because we are falling behind countries like India whose high school students are better prepared for college than ours.

The gap between boys and girls continues to widen. While we've done very well by our girls in the last 20 years, our boys have languished. Education should not be a zero-sum game wherein one sex succeeds at the expense of the other. We have neglected boys and focused all of our efforts on girls, and this is neither fair nor desirable. Both sexes can succeed together, and our educators need to remember this, and not just recommend a visit to a pediatrician or psychiatrist for our boys because stimulant ADHD medication isn't the universal diagnosis and answer.

2) Healthcare: The US lacks any kind of long-term healthcare strategy or vision. While I believe that some form of universal healthcare coverage is both necessary and desirable, President-Elect Obama should stop saying that every person will be able to get health coverage like members of Congress have because this is not possible, nor is it desirable. When and if universal coverage happens, there will still be two tiers of healthcare. A basic, public tier, and a second private tier that citizens may opt to use if they desire to pay more. Please keep in mind that I say this with no malice toward the currently uninsured. My dad had a heart attack this past spring and waited 36 hours before going to the ER — because he knew that he would end up $50-80K in debt. (And he did.)

Secondly, politicians need to stop conflating the idea of universal health coverage with universal health access. The two are not the same. Just because you are covered doesn't mean you can see a doctor. We don't have enough doctors and physician extenders (Nurse Practitioners, Physician Assistants) in this country to see everyone, and going to the ER is not the answer either: they're already overcrowded.

Massachusetts is experiencing this now. While we are often looked to as some kind of model for the rest of the country, the reality is that our system is far from perfect. It's costing the taxpayers boatloads of money because healthy people that can afford to pay are NOT signing up at nearly the rates that the unhealthy poor are. After all, if you're healthy, you don't need preventative care, the colloquial thinking goes, and even if you do, it's cheaper to pay out-of-pocket to see a doc than it is to pay a high monthly premium. In Massachusetts, the accounting math isn't working out as expected because of this particular adverse selection catch-22. Complicating the financial problem, there are not enough primary care physicians in this state to see the massive influx of new patients which highlights the second point I made: coverage does not guarantee access. That means they go to the ER, which is inherently more expensive than an ambulatory office visit.

To reform healthcare meaningfully, you need to do it in a multi-phase manner:

  1. Attract the best and brightest back into medicine. That means making the idea of practice attractive which means real, honest-to-God tort reform, not lipservice. When a physician is paying more to medmal companies than s/he is taking home, there is a very serious problem. Talk about a disincentive to practice.
  2. Along those lines, we need more primary care physicians. That means paying them more. Right now, the RVRBS is stacked in favor of specialists, and members of the committee are appointed for life (stupid idea). PCPs do more patient visits than specialists on the order of 8:1, but they are not represented in anywhere near this ratio in the RVRBS committee. That means that procedures are over-valued and cognitive specialties (primary care, rheumatology, endocrinology, etc., etc.) are undervalued because it is difficult to measure the relative value of a cognitive visit. As a result, medical students are gravitating towards specialties which pay more, and the free market is not allowed to compensate for the relative lack of PCPs because the way reimbursement is calculated is fundamentally flawed. In the long-run, this means more expensive healthcare because patients will be seeing specialists instead of PCPs, simply due to lack of PCP supply.

Senator Obama has advocated investing in technology, which is very necessary, but electronic medical records and other efficiency concerns are not a panacea, either. The entire system is broken from top to bottom and improving efficiency in a superficial fashion will NOT solve the huge, underlying problems. A study recently published estimated that only 50 cents of every dollar spent in the name of healthcare is spent on patient care. That's a bigger problem than mere technological inefficiency.

3) Energy independence: Senator Obama has promised energy independence, and his message has not changed since his 2004 DNC keynote speech. Right now, our government is listing from priority to priority. Gas prices go up, and all of a sudden the public is clamoring for the government to "do something." Prices go down, and people stop caring, but we know that petroleum supplies are fixed and demand is effectively infinite. That means that eventually prices will go back up, and we need a long-term solution. Keeping the country's eye on the ball is the government's job, because it's clear that most private citizens cannot or will not.

Command and control government regulation is sexy and it makes it look as though government is "doing something" about our dependence on foreign oil, but a more progressive Pigovian tax is probably a better way to accomplish the goal of getting our automakers on-board with the next generation of propulsion than is mandating fuel efficiency and carbon emissions standards. Even if the money is returned in the form of an income subsidy, modifying demand is more effective than trying to legislate supply.

We need government intervention because energy independence and a healthy environment cannot be achieved by individuals acting by themselves — bless their hearts. It needs to be broad and bold in scale and impact. Replacing the light bulbs in your house and planting a few trees might be part of A solution, but it's obvious that it's not the ENTIRE solution.

4) Iraq: Iraq is the only US priority that seems to have a strategy under the Bush administration. While I believe firmly that the Iraq war was "dumb," like Senator Obama, we cannot simply leave and end up with a power vacuum in that nation. We messed it up, and now we should be on the hook to fix it. I am reminded of the lessons from the 70s in Afghanistan which allowed us to defeat the Soviets covertly, but ultimately paved the way for the Taliban because the US "wasn't in the business of nation-building". Money for war, but not for education and infrastructure-building. We can see the disastrous long-term consequences of these policy choices that we are dealing with even today.

5) Outsourcing and Globalization: O&G will continue under any administration, and we should not try to stop it. In the long run, it is good for our economy anyway. However we cannot forget the workers that have lost their jobs. Suggestions run the gamut for re-training builders and makers for the healthcare and technology sectors, but we cannot ignore the fact that people are not cattle to be herded in one direction or another. Many of these individuals don't want these jobs because building and making things is part of who their identity. They don't want to be nurses, phlebotomists and IT technicians. And they shouldn't have to be.

Instead we should gently nudge them in the direction of infrastructure repair (which needs to be a priority in the new administration) and the new renewable energy economy. With a focus on renewables and infrastructure repair, President-Elect Obama can employ the tens of thousands who have been laid off in fields that are not dissimilar to where they came from, which will keep them happier and more productive.

(Of course, if these people want to change careers completely, they should have these educational opportunities available as well, which ties into my thoughts about education.)

6) Public Service: The best and the brightest need to see government as a worthwhile place to spend their energies. The politics of the last decade has been toxic for self-actualized smart people, and they haven't wanted to go into public service. I know Senator Obama knows this, and simply by being open-minded and obviously intellectual, he has done a lot to change the stereotype of politicians and public service. For that, I am grateful, and I can honestly say that I am considering public service as a long-term career whereas under the Bush administration, such an idea would have been laughable. I know that there are many other smart people in my generation who feel the same way. For that, I am thankful.

Posted in: culture , economics , education , globalization , healthcare , iraq , obama , outsourcing , politics , public service , strategy , transition
June 17

Teach Skills and Tools, not Programs and Rules (Tiny Screenfuls (JoshB)) by Josh Bancroft

You probably go to too many meetings. I feel like I do, sometimes. Some are worthwhile, others are a waste of time. Thankfully, for the ones that aren’t that interesting/engaging to me, I can usually pay partial attention, and either let my mind wander and chew on things, or perhaps even do a little reading online to make myself smarter and better informed. The topic of this post materialized in my brain over the course of a couple of these meetings where I was paying partial attention. Specifically, someone asked the question “how do we make our blogs less boring, and less self-referrential?” After some discussion, an answer bubbled up from the group: we need to acquire the skills to be un-boring. And that’s when the little light with the bell went off in my head.

When you’re dealing with the online world (and this extrapolates to a lot of offline stuff, as well), it is much more important, productive, and effective to teach and learn skills and tools, rather than focusing on programs and rules. Teach people useful skills and correct principles, and let them govern themselves. Let me give a made up example, to illustrate my point. Try to think of how you could apply this to your job and your life.

Say, for instance, it was part of your job to take your company’s employees, and encourage them to write on a group blog (this is a generic example - this applies to almost anything, I think). You’re a very process oriented individual, in a very process oriented company. You decide to create a “strategy”, outlining the goals and ends you want to achieve by having an active community of bloggers. You could then work backwards from that, and get some milestones and metrics that will help you measure how well you’re doing. Say, a certain number of blog posts from a certain number of contributors per month. This many visits per month, and a growth rate of n percent. And then you could have lots of brainstorming sessions focussed on those milestones - “How do we get more bloggers?” “How do we get the bloggers to write more?” “How do we sound less boring and less self-interested, to get more audience engagement?”

Based on brainstorming sessions like that, you come up with a plan. You’ll have more meetings for everyone involved. Mandatory training. Rules (call them “guidelines” if you wish) for how to write a good blog posts. Rules about what NOT to write about. Rules about who can and cannot be a contributor. Rules about how you count and measure hits and visits and comments and contributions. At long last, you have a “strategy” for your blogging “program”.

You get a few enthusiastic participants - people who seem to be natural bloggers, and take to it with gusto. But on the whole, you end up feeling like you’re having to constantly keep after the bloggers, to get them to post. You’re always encouraging them to write more, to be more engaging and personable (so more people will read the blog, and leave comments). You may go so far as to cook up some bribery/reward schemes to entice them to post more (a carrot instead of a stick). You feel like you’re exerting a lot of effort for diminishing returns, and eventually, you get tired of it, and stop trying so hard (so the whole program starts to fall apart).

Any of that sound familiar?

Now let’s imagine a different approach. Instead of falling into the trap of process and programs and rules (which is easy, because it’s what you’re used to, and besides, everyone else is doing it!), you should think of ways to achieve your objective by teaching skills and tools - actively helping people learn to do new things, or old things in new ways that are more efficient, and more fun. Your goal should be to help people find that “I kick ass!” feeling, and you should trust that doing so will induce them to achieve your “other” goal, be it a vibrant community of bloggers, or more sales, or whatever.

Teach people to find a way to deal with the things they hate most about their job or their life. Show them better spam filters, or how to use a feed reader to bring the web to them and give them more time by reading more efficiently. Show them tips and tricks, and teach them how YOU learned the tips and tricks.

What’s different about the “skills” approach? Do you think it can be just as effective? Which do you prefer? Can you still have a “strategy”, and if so, should you? How you find out what skills are important, and then learn them well enough that you can teach them? Or should you find experts to teach the skills? Is this really better than programs and rules? Let me know what you think. I’ve deliberately held back some of my thoughts on this approach, until they’re a little more developed. I’ll post more on this, soon. Plus, I love kicking ideas back and forth with you. So let me know what you think! :-)

Posted in: blog , kicking ass , programs , rules , skills , strategy , tools
December 8

My strategy for this semester and the next (Kilala.nl (Cailin Coilleach)) by Cailin Coilleach

I'm going to have to fit in various "unwieldy" tasks, that will not fit properly into my normal agenda. Among others, I'm expected to make multiple visits to schools: to talk to students, to teach classes, etc. Given my normal day job this is simply impossible. I've also fallen slightly behind in a few areas, so I'm going to have to shuffle things around to make it all work.

This semester:
* I have to finish last semester's General didactics, or I'm going to fail it completely. That would mean I'd have to completely redo the course next year.
* I've already dropped the maths part of Analysis 1 in order to make room for other stuff.
* I'm going to postpone my work for SLB and WER, after conferring with my teacher. She understood my need to make room in my schedule.
* I will finish both Kijk op leerlingen and Analysis 1 - Didactics on time.

Next semester:
* I'll drop the second year's Counseling and mentoring project, so I can take it next year. That ought to free up enough time to finish this semester's SLB and WER and to tie up any loose ends.

Posted in: college , semester , strategy , study